SURGERY TIMES - (these may vary)

The doctors spend a lot of their time working outside the surgery especially on visits as well as hospital wards and outpatient work. Furthermore, individual doctors' availability will vary due to other commitments including meetings, education, teaching, hospital work and holidays!

Dr T EASTBROOK - Interests: Women's Health, Family Planning Monday 8.50am - 10.40am - - Tuesday - - - Wednesday 8.40am - 10.40am 2.00pm - 4.00pm - Thursday - - - Friday 8.50am - 10.40am 2.10pm - 4.00pm -

Dr C MAH - Interests: Women's Health, Family Planning, Minor Surgery Monday 8.40am - 10.50am - 4.00pm - 6.00pm Tuesday 8.40am - 10.30am - Admin Wednesday 8.40am - 10.50am - 3.30pm - 5.30pm Thursday 8.40am - 10.30am 2.00pm - 4.20pm - Friday 8.40am - 10.50am 2.30pm - 4.30pm - Dr Chee Mah is currently heavily involved with commissioning work and so is doing this alongside his clinical work in the practice. This means that it may not always be possible for patients to make an appointment with him as he may be working elsewhere. This is particularly the case midweek and so we have asked Dr Paul Vig to come back and work with us on a temporary basis to cover Dr Mah’s work when he has to work elsewhere. Dr Mah and Dr Vig are working closely together to maintain continuity for the patients who usually see Dr Mah.

Dr E WISMAYER
Monday	-	-	-
Tuesday	8.40am - 11.00am	4.00pm - 6.00pm
Wednesday	-	-	-
Thursday	8.40am - 11.00am	-	2.00pm - 4.00pm
Friday	8.40am - 11.00am	-	-

EXTENDED HOURS

The practice offers extended hours sessions three times a week. We are open until 8.00pm on Monday evenings and open at 7.15am on Wednesday and Friday mornings. We will not be taking telephone calls during extended hours. These are pre-bookable appointments only and if you need urgent care this should be accessed via the out-of-hours service using our main telephone number in the normal way.

EMERGENCIES AND OUT-OF-HOURS SERVICES

In normal surgery hours if you have an emergency, telephone the normal surgery number and you will be put through to speak to a doctor, if available, or the receptionist will take a message and the doctor will be contacted as soon as possible. In a life-threatening emergency eg suspected heart attack or stroke, you should dial 999. Out of hours, you should ring NHS 111 by dialling 111 free. The out-of-hours service is for urgent medical problems only. A receptionist at NHS 111 will record the details and you may speak to a doctor on the telephone, have a home visit, or be asked to attend at the Base depending upon the nature of the problem you have. The doctors take part in the local out-of-hours service and the doctor on duty is not always a partner of the practice. Often the on-call doctor will ask you to travel to the minor injuries department at QEQM Hospital, Buckland Hospital or Deal Hospital rather than visit you at home. Calls to the on-call service are recorded. The NHS 111 service is available both in and out of normal surgery hours and can be used to advise patients on where to go and which service to access with a particular problem.

DISABLED PATIENTS

The building has been designed with disabled access in mind and there is access to the first floor via a lift. There are a small number of designated disabled parking spaces available. Please help us to keep these available for those most in need.

NHS 111

This service is available 24 hours a day and replaces NHS Direct. NHS 111 can be contacted for medical advice by calling 111 free.

MINOR INJURIES

Please attend Deal Hospital Minor Injuries Unit (open 8.00am to 6.00pm every day). Contact telephone no: 01304 865420/865437.

PARKING

Short-term parking is available and is only to be used while you are in the surgery building.