Please note that Balmoral Surgery is closed from 1pm on some days once a month to allow the doctors and staff to have protected learning time. These sessions are arranged by the South Kent Coast Clinical Commissioning Group and offer the opportunity for the Surgery teams in our locality to get together for training purposes. These sessions are usually on a Thursday afternoon once a month and at present are scheduled to take place as follows:
22.1.15, 26.2.15, 19.3.15, 23.4.15, 21.5.15, 18.6.15, 16.7.15, 17.9.15, 15.10.15, 19.11.15
We will also be closed on two Weds PMs for CCG Membership Council Meetings on but these are as yet unknown for 2015.
During these sessions, access to medical services can be made by dialling 111 for the NHS 111 service.
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Electronic Prescription Service
We now have electronic transfer of prescriptions direct to the patient's choice of Pharmacy. This means there is no need for a paper prescription and it cuts down the interactions the patient needs to make to order and collect their prescription and then their medication. Once ordered, the prescription transfers electronically directly to the Pharmacy meaning the patient does not need to call at the Surgery to collect a paper prescription. Patients who are interested in this service should contact reception for more details and to nominate their chosen Pharmacy.
Please note that whilst the Practice is happy to accept email requests for repeat prescriptions and fit certficates via our website link, we cannot enter into email correspondence with patients for anything other than this at the present time. Emails received for anything else may well not be actioned.
Balmoral Surgery has introduced a text messaging reminder service so that patients who have given us their mobile number receive a reminder of appointments they have booked. To enable this to work for you, please make sure we have your up-to-date mobile telephone number. We are also keen to record email addresses for patients who wish to give us this information.